Shipping Policy

Last updated: August 25, 2026

Thank you for shopping with Paw & Holler Pet Co. Below you’ll find important information about order processing, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding major holidays. Processing time is separate from shipping/transit time.

Shipping Cost

We offer $6 flat-rate shipping on orders shipped within the United States.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Estimated Delivery

Estimated delivery times may vary depending on the product, destination, carrier, and fulfillment location.

Delivery estimates shown at checkout or provided with your order are estimates and are not guaranteed delivery dates.

Order Tracking

When tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time for the carrier’s tracking system to update after receiving your tracking number.

Multiple Packages

If your order contains multiple items, they may occasionally be shipped separately and arrive in different packages or at different times.

You will not be charged additional shipping because an order is divided into multiple packages.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before submitting your order.

If you notice an error after placing your order, contact us as soon as possible at support@pawandholler.com. We cannot guarantee that an address can be changed once an order has entered processing or shipped.

Delays

Occasional delays may occur due to carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us and we’ll be happy to assist you.

Questions?

For questions regarding shipping or an existing order, contact:

Paw & Holler Pet Co.
Email: support@pawandholler.com

When contacting us about an order, please include your order number so we can assist you more quickly.