Terms of service

Last updated: August 25, 2026

Welcome to Paw & Holler Pet Co. These Terms of Service govern your use of pawandholler.com and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Terms

You may use our website and products only for lawful purposes. You may not use our store, products, or services in violation of applicable laws or regulations.

2. Products and Information

We make reasonable efforts to display product descriptions, images, pricing, and other information accurately. Product colors and appearance may vary slightly depending on your device or screen.

We reserve the right to update product information, pricing, availability, or discontinue products when necessary.

3. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, or inaccurate order information.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

4. Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other applicable costs will be displayed during checkout. Payment must be successfully completed before an order can be processed.

5. Shipping

Order processing and delivery are subject to our Shipping Policy.

Shipping and delivery estimates are not guaranteed delivery dates and may be affected by carrier delays or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Eligible return requests must be made within 14 days of delivery and meet the requirements described in that policy.

7. Third-Party Services

Our store may use third-party providers for services including payment processing, order fulfillment, shipping, analytics, and other store functionality.

Certain third-party services may be governed by their own terms and privacy policies.

8. Intellectual Property

Unless otherwise stated, the Paw & Holler Pet Co. name, branding, website content, graphics, and original materials may not be copied, reproduced, distributed, or used without permission.

9. Prohibited Uses

You may not use our website to engage in unlawful activity, attempt to interfere with the security or operation of the website, transmit malicious code, violate intellectual-property rights, or engage in fraudulent activity.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Paw & Holler Pet Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.

Nothing in these Terms limits rights or remedies that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service when necessary. Changes will be posted with an updated revision date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

12. Contact Information

Questions regarding these Terms of Service can be sent to:

Paw & Holler Pet Co.
Email: support@pawandholler.com