Shipping policy

Last updated: August 25, 2026

Thank you for shopping with Paw & Holler Pet Co.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding major holidays. Processing time is separate from shipping and transit time.

Shipping Cost

We offer $6 flat-rate shipping on orders shipped within the United States.

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Estimated Delivery

Delivery times may vary depending on the product, destination, carrier, and fulfillment location.

Any delivery estimate provided at checkout or with your order is an estimate and is not a guaranteed delivery date.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time for the carrier’s tracking system to update after your tracking number is issued.

Multiple Packages

Orders containing multiple items may occasionally be shipped separately and arrive in different packages or at different times.

You will not be charged additional shipping because an order is divided into multiple packages.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, contact us as soon as possible at support@pawandholler.com.

We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Shipping Delays

Occasional delays may occur because of carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us for assistance.

Contact Us

For shipping or order questions, contact:

Paw & Holler Pet Co.
Email: support@pawandholler.com

Please include your order number when contacting us about an existing order.